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Fail to install BI publisher desktop

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Answers: Have 3 answers
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Hi,
Fail to install BI publisher desktop 10.1.3.4.1 / 10.1.2.4.2 at windows xp with ms office 2003, JRE 1.5; got error message 'template builder installer did not exit properly', anyone can help please.
Thanks,
CY
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The best answer: You'll probably have better luck asking this question in the BI Publisher forum.