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I just installed Adobe CreatePDF desktop printer, when I try to use from Word or Excel, it does not work.  The Adobe print queue says "error" in the status screen.  I have uninstalled and re-installed.  Any ideas of what to do next?

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I just installed Adobe CreatePDF desktop printer on a Windows 7 home PC.  When I try to use from Word or EWxcel, it does not print.  The Adobe print device queue reports an "error" in the status column.
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The best answer: Adobe retired this Feb 17, 2014.
This app sent content to and got content from the web based services of "CreatPDF" and "PDF Pack".
These are subscription services out in "the cloud". When the app was live you had to be online and signed into your account.  The user forum for CreatePDF has a DOC that speaks to the app removal.
Be well...