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Lightroom crash on photo import

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I bought lightroom 4.1 education version few weeks ago. Now it crashed, I can not import any photos from any source. Is this possible to fix it? I am really mad, it is not worth even one cent.
Mari
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The best answer: Ok, let's define a couple of things here:
I can not import any photos from any source
Do you get as far as being able to see the Import dialog?
Or can you not get into Lightroom at all? 
And I'll ask Geoff's question again - do you get any error messages?